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Privacy Policy

Privacy Policy

This Privacy Policy explains how Focus Frames processes personal data in connection with its photography studio services, website use, inquiries, bookings, and delivery of product photography work.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
GDPR

EU data protection framework

GDPR Notice

Where the GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating a photography studio and related website services. We limit processing to what is relevant for inquiries, bookings, production, delivery, and administration.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Garante per la protezione dei dati personali
This section is intended for individuals whose data is handled under the GDPR.

Protected individual rights

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. You may also withdraw consent where processing relies on consent. If you believe our processing is unlawful, you may raise a complaint with the competent supervisory authority.

GDPR rights are available subject to the conditions and limits set by law.

Contact Information

Email contact
[email protected]
Telephone
+39 312 668 5232
Postal address
Via Sant'Olcese 39, 16010 Sant'Olcese
Privacy contact
Use the contact details below for privacy questions or requests.
Contact Page
Purpose of use

How We Use Data

We use personal data to answer inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange planning calls, manage sample setup approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, secure our systems, and meet legal and accounting obligations.

Note
Processing is limited to the operational purposes described here.
Third-party sharing

Service Providers

We may disclose personal data to payment processors, banking providers, hosting and website support services, communication tools, and other operational partners that help us manage inquiries, bookings, file delivery, and administration. These parties act under instructions or contractual obligations appropriate to their role.

Note
Service providers receive only the information needed for their assigned function.
Legal basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or support the establishment, exercise, or defense of legal claims.

Note
Disclosure may occur when a legal duty or valid request requires it.
01 · Collection

Data We Collect

We may process identification and contact details, project and booking information, communication content, product and shot-list details, reference materials, payment and invoicing records, gallery access data, and technical data such as device and usage information. Where a session involves product delivery or return, we may also process logistics details needed to manage the workflow.

The categories collected depend on the inquiry, booking, and delivery steps used.
02 · Sources

Sources of Data

We receive data when you submit an inquiry, request a quote, arrange a planning call, share reference images or product details, approve sample setups, review proofs, or receive edited files. We also collect limited technical information through website interactions and may receive payment-related confirmation from payment or banking providers.

Information is obtained directly from users and from the operation of the website and services.
03 · Cookies

Cookie Categories

Essential cookies support basic site functions and security. Preference cookies remember limited settings. Analytics cookies help us understand how the site is used. If enabled, functional cookies may support features such as gallery access or form handling. Persistent cookies remain for a set period, while session cookies end when the browser is closed.

We use only the cookie categories needed for operation, measurement, and preference handling.
04 · Controls

Cookie Controls

You may block or delete cookies through your browser, but some site functions may not work properly if essential cookies are disabled. Where the website provides a consent tool, you can change your choices for non-essential cookies at any time.

Cookie preferences can be adjusted through browser settings and, where available, site controls.
User Rights

Your Rights

Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and obtain a copy of data you provided. Some requests may be limited where we must keep information for legal, contractual, or security reasons.

Available rights depend on the legal basis and the nature of the processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention

We retain personal data for as long as needed to manage inquiries, bookings, production, delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it unless a longer retention period is needed by law or for a legitimate recordkeeping purpose.

Data is kept only for the period needed for the stated purpose or legal duty.
Policy Updates

Policy Changes

Updates may reflect changes in our services, website features, retention practices, or legal requirements. The revised version becomes effective when published unless a different effective date is stated.

We review this notice when our practices or legal obligations change.